We’re a Donor Focused Digital Fundraising and Donor Experience Agency
We call ourselves a digital fundraising, or sometimes donor experience, agency.
But actually we're a group of people on a mission to help charities give supporters an amazing experience that turns them into lifelong ambassadors.
From when someone first discovers you via a social advert to the email they receive after they complete their third challenge event we create clear, consistent and engaging digital journeys.
Alongside our effective creative we use technology to help us deliver emails at the right time, social platforms to deliver content to the right people, and data to deliver insight.
We deliver experiences which uplift:
By delivering return on investment through effective campaigns, on budget and on time to drive long-term engagement.
By putting donors at the centre of the journey and responding to their needs.
By harnessing their voice within fundraising and campaigning asks and supporter experiences.
Our Donor Experience Framework
The planning behind our projects is based on the process illustrated below. This process looks at four broad stages of activity we implement - Reach, Convert, Nurture and Grow. One of the fundamentals of how we work with clients is to understand their activity at each of these stages, ultimately ensuring that they're as joined up as they can be in order to give the best experience.
Who we work with
Our client list is pretty varied but we have a particular slant towards charities. Our experience and understanding of the digital channel allows us to deliver high quality solutions and best practice to all our clients. They also all have one thing in common that they want to create more meaningful relationships online. And if they don't come to us with that requirement they soon understand the impact it can have.